Eye Associates — front desk
The link goes to the shared mailbox and works for 15 minutes.
The MedInformatix Master Appointment Report (CSV) for the clinic one week out. Every clinic-book row gets a reminder as soon as you import, if it is sending hours.
Patient replies the system could not handle, texts that could not be delivered, and anything else staff should look at. Check once a day; mark each one done after calling or deciding no action is needed.
Any message to any patient number. Links are fine (use the full link, not bit.ly). Numbers that opted out cannot be texted.
Off = only the test numbers below receive anything. Leave off until the BAA is signed and the 10DLC campaign is approved.
Kept two years.